Welcome to the Dock King Floating Pontoon Dock FAQ page. Here, we address common questions about our revolutionary docks and their features. If you have additional inquiries, contact our customer support for personalized assistance.
Welcome to the Dock King Floating Pontoon Dock FAQ page. Here, we address common questions about our revolutionary docks and their features. If you have additional inquiries, contact our customer support for personalized assistance.
General Questions
Durability: Our high-density polyethylene (HDPE) pontoon and HDPE custom saddles construction is virtually maintenance-free and highly resistant to rot, cracking, and corrosion.
Stability: Our innovative design ensures exceptional stability even in choppy water and changing tide levels. We provide a properly designed dock for your unique location, guaranteeing the dock remains stable and level even under heavy loads and swells. We never use shortcuts to make a sale. With our dock widths, we use 2-pontoons for all 4ft-8ft dock widths, 3-pontoons for all 10ft dock widths and 4-pontoons for all 12ft dock widths.
Adaptability: ICE-TECH technology allows you to leave your dock in stable ice year-round without worry. The unique composition and design elements ensure that the dock maintains its strength even when subjected to the pressures exerted by stable ice. Our unique design and substructure create seamless strength throughout the entire dock.
Customization: We offer a wide range of sizes, shapes, and accessories to create a dock that perfectly suits your needs and preferences. Whether you are looking for a "L"," T", straight or custom floating dock, we can design your system to fit your family's needs.
Easy installation: Dock Kings docks are modular and easy to assemble, even for DIYers.
Absolutely! Thanks to our ICE-TECH Technology, our docks are designed for year-round stability, eliminating the need for seasonal disassembly.
ICE-TECH technology represents an advancement in the design and functionality of floating docks, even in the harshest winter conditions. This design ensures that our docks exhibit performance reliability by significantly bolstering structural integrity, resilience in freezing temperatures, and impact resistance. ICE-TECH technology enables our docks to remain safely immersed in water throughout the winter season. This breakthrough eliminates the traditional winter disassembly and removal requirement, streamlining operations and saving valuable resources to the labour-intensive process of dismantling and removing structures during the winter months.
The best size and style for your dock depend on several factors, such as the size of your boat, the number of people you typically host, the activities you plan to enjoy on the dock and, most importantly, your local environment. Our experienced sales staff can help you choose and design the perfect dock for your property.
Our dock utilizes high-density polyethylene (HDPE), a material celebrated for its exceptional durability, flexibility, and resistance to corrosion, rot, and various environmental factors. Engineered using heavy-duty HDPE floatation, our docks are designed to withstand impact, ensuring robust support for floating structures. The choice of HDPE extends beyond durability, as these docks are selected for their long-term resilience, significantly reducing the need for frequent maintenance. The material's innate resistance to degradation ensures an extended lifespan, guaranteeing enduring functionality for our floating docks.
NO, not all HDPE pipes used for dock floatation are the same. Variations in HDPE pipes are used based on factors such as Dimension Ratio (DR), Wall Thickness, and Substructure Design specifications. We only use High-Performance 18IPS/24IPS DR32.5 PE4710 Polyethylene.
Installation and Maintenance
Many of our smaller docks are designed for easy DIY installation. However, we recommend contacting us for recommendations and options for larger or more complex installations.
Yes, our docks are suitable for installation in various water bodies, including lakes, rivers, and coastal areas. The adaptability of our design allows for seamless integration into different environments.
Installation is straightforward, and we provide detailed instructions with each dock. We also offer complete turn-key installation services for added convenience.
Yes, Dock King's Floating Pontoon Docks are virtually maintenance-free. The HDPE Pontoons are incredibly durable, designed to resist damage and have extreme longevity.
Please refer to the Spring or Fall Seasonal dock preparation pdf for details on Spring and Fall dock preparation.
Stable ice is a location that experiences the freeze and thaw cycle without Crushing or Piling ice movement. It is crucial to know the history of ice movement along your shoreline to safeguard your dock from potential damage during dynamic freeze and thaw cycles. We recommend contacting your local expert or an ice safety specialist for personalized advice based on location.
Customization and Design
Absolutely. Our pontoon docks are versatile and cater to both commercial and residential applications. Whether it's a marina, resort, or private waterfront, our docks meet diverse needs perfectly.
Customization is a crucial aspect of our service. We offer a range of customizable options to tailor your dock to your specific needs. From seating arrangements to water sports areas, cleats, LED lights, and accessories such as accessible stairs, slides or swim platforms, our docks can be custom-designed to fit your lifestyle.
The durability of our docks is attributed to the combination of high-quality materials, innovative design, and meticulous engineering. Our use of HDPE and attention to detail in construction ensures long-lasting performance.
Adjusting the mooring for seasonal changes is accessible with Dock King docks. Our docks are designed for flexibility, allowing you to make adjustments effortlessly. All anchor adjustments can be done directly from the deck with our corner mooring access points. We can also provide "Anchor Tensioners" that allow for a "one-time set and enjoy" for the season.
Warranty and Support
Dock King offers a Limited Lifetime Warranty on all docks. We stand behind the quality of our docks and offer warranty coverage. The specifics of the warranty depend on the type of dock and are clearly outlined in our warranty policy. For details on warranty coverage, please refer to our warranty pdf.
To receive a customized quote, please get in touch with our team. We'll discuss your requirements, conduct a site assessment if needed, and provide you with a detailed quote tailored to your needs. Contact Us
For personalized assistance, contact our customer support through our Contact Us page.
General Questions
JetDock is a leading provider of floating boats and personal watercraft (PWC) lifts. These innovative systems utilize floating technology to provide a hassle-free and efficient solution for dry-docking any watercraft.
JetDock's floating technology consists of modular units that adjust to the water level, allowing for easy and seamless raising and lowering of any boat and PWCs. This innovative design ensures a stable and adaptable docking experience.
The JetDock System is a safe, convenient drive-on docking system. The process is similar to driving on your boat trailer. Simply approach the dock at idle speed and allow your momentum to begin the drive-on process slowly. Gently apply the throttle to hold your boat in the "safety pause" position about 1/3rd of the way on the dock. When ready, firmly throttle on the rest of the way. The craft will come to rest and stay put. Please contact your JetDock sales representative for air-lift instructions.
For personal watercraft (PWC), you simply stand in the stern (backside) of the dock and lightly tug at the craft, lifting up as you pull back simultaneously. As you do this, your body weight will cause the dock to begin "flexing" down in the stern; therefore, it will only take a slight amount of pressure when you start lifting the PWC and pulling it back to begin sliding off the dock. From here, you can step on anytime as the PWC launches in a slow, controlled manner.
For boats (outboard, stern drive I/O, inboard) 12' - 30', simply lower your drive unit, shift into reverse and drive-off the dock. For jetboats that are too far on the dock to drive off, a convenient winch-assisted launch system can also be installed at the front of the dock, allowing you to move the craft off the dock. This "Z-pulley" design on the winch system works in reverse and puts pressure on the bow eye of your craft to bring it back to a teetering point, at which you can hand launch your craft or start your engine, shift into reverse and drive off the dock.
Air-lifts: Please contact your JetDock sales representative for air-lift instructions.
The carbon pigment in the polymer yields a black colour. It provides the highest level of durability, strength and flexibility. It is naturally UV stable and requires no "additives" or inhibitors. As a result, the dock carries a lifetime limited warranty not found with other products.
Also consider these aesthetic advantages:
the low-angle reflection of water is "dark" or "black"; the JetDock blends in attractively with the "seascape"
the stains from dirt, grime and marine growth are less conspicuous on the black modules than on white or light colored floats
the black color is "classic" and will not clash with your boat or surroundings. Old modules will also not appear "faded" next to new modules.
Docking Experience
Yes, JetDock offers a range of sizes and customization options to accommodate all various types and sizes of boats and personal watercraft.
JetDock is known for its user-friendly design. Docking and undocking are made easy, providing boat and PWC owners with a stress-free experience on the water.
No, for outboard and inboard/outboard boats, the propeller is facing aft and cannot impact the dock. For inboard engines, the dock is configured with a wider opening in the stern of the dock directly in the center and remains open approximately a third of the way up towards the bow of the dock.
Maintenance and Durability
JetDock lifts are designed for minimal maintenance. The modular and durable construction, along with corrosion-resistant materials, ensures long-term durability with minimal upkeep.
Marine growth will occur on the underside and other parts of the dock that is constantly submerged in water. However, this will not impact the overall buoyancy of the dock in any way, shape or form. Remember that the reason you buy the Jet Dock is that it is virtually maintenance-free. Therefore, cleaning the dock's underside is simply an extra chore you do not have to worry about.
When it comes to high winds, again, we have many testimonials from customers who can tell their tales about how the Jet Dock was the only item that survived the latest hurricane or 100 mph winds. Because the dock is modular, it rolls with waves/water as Mother Nature imparts her wrath on the dock. Water surges can be handled with our tide manager system. Should the water rise above normal levels, simply let out enough of the line used to secure the Jet Dock and allow it to be less restricted to its mooring location. We suggest the dock, at the very least, be in an area where the waves are 4' or less. Common sense suggests that if you are currently keeping the watercraft in the water, the Jet Dock can also be located there. The Jet Dock is ideally suited where typical dock or dry-docking procedures are difficult or unsafe. Where water currents might cause the watercraft to bump up against the seawall or, existing dock or mechanical lift, the Jet Dock drive-on docking system allows a safe, protected approach, contact and dry-docking procedure.
When it comes to high winds, again, we have many testimonials from customers who can tell their tales about how the Jet Dock was the only item that survived the latest hurricane or 100 mph winds. Because the dock is modular, it rolls with waves/water as Mother Nature imparts her wrath on the dock. Water surges can be handled with our tide manager system. Should the water rise above normal levels, simply let out enough of the line used to secure the Jet Dock and allow it to be less restricted to its mooring location. We suggest the dock, at the very least, be in an area where the waves are 4' or less. Common sense suggests that if you are currently keeping the watercraft in the water, the Jet Dock can also be located there. The Jet Dock is ideally suited where typical dock or dry-docking procedures are difficult or unsafe. Where water currents might cause the watercraft to bump up against the seawall or, existing dock or mechanical lift, the Jet Dock drive-on docking system allows a safe, protected approach, contact and dry-docking procedure.
What about ice? The JetDock is designed to remain in the water all year, even where freezing occurs in stable ice. The dock simply "pops-up" on top of the ice and is not damaged. "Stand-Alone" mooring poles must be removed. The JetDock should be removed for the winter where ice flows may tear out and wash away structures. Craft should always be land stored in areas subject to ice.
What about tide waters? The Tide Manager mooring system will allow the dock to float up and down with fluctuating water levels.
Environmental Considerations
Yes, JetDock's floating boat lifts are environmentally friendly. It eliminates the need for permanent structures that may disturb marine life, providing a sustainable solution for docking.
JetDock lifts are suitable for use in saltwater environments. The materials used are corrosion-resistant, ensuring optimal performance in both freshwater and saltwater conditions.
Customization and Portability
Yes, JetDock offers customization options, allowing you to select the right size, shape, and additional features to suit your specific needs.
The cubes can be used as a floating platform, gangway, finger pier or any other type of customized configuration you desire. A stable walking platform must be a min. three cubes wide or 5'. King Industries recommends that docks and walkways be a min. 4 cubes wide or 6.6'. The dock is extremely stable to walk on and will support your body weight due to the buoyancy within each cube (200 pounds). Therefore, every square inch of "walkable" space will support your body weight. Also, the dock's flexibility dampens movement on one end from reaching other areas of the dock. Lastly, the non-skid surface makes the dock very safe to walk on, even when it is wet.
Yes, JetDock systems are often portable, providing the flexibility to relocate your watercraft easily. This is particularly beneficial for seasonal changes or moving to a different location. The dock can easily be moved to another location by towing it with your PWC or boat, loading it up on your boat trailer, or by disassembling it and having it moved to its new location. The dock can be removed from the water in the same manner your boat is removed (tow it to a boat ramp and pull it on top of your trailer) or by disassembling it either in water or land and moving it to its storage location. The dock can be left outside if needed.
Innovation. JetDock's patented design provides the only modular, changeable, expandable dock system with built-in flexibility (Sequential Flex Technology). During the drive-on, the dock flexes down, allowing the watercraft (even boats up to 55 feet in length!) to dry-dock any watercraft safely.
Isn't it easy for someone to steal the entire dock? You have several options for securing your craft to the dock and the Jet Dock to your existing dock. First, we can pre-install a heavy-duty chrome alloy steel chain into an actual cube, allowing you to lock your craft to the dock. Second, you can lock the Jet Dock to your existing dock with the same chain we would use to lock your craft to the dock. We also have after-market security systems, should you decide to add that at a later date.
Most of our docks are electricity-free. Craft are simply docked and launched under their own power. For longer and/or heavier craft, we have Jet Dock "Air Lift Aqua Pad" and "Performance Series Aqua Pad" docks with electrically driven, partially submersible sterns to make docking and launching a breeze.
Ordering and Installation
To order a JetDock lift, please use the contact our customer support for assistance.
Each dock is pre-assembled at the factory. The Docks are divided into sections for designs too large for transport or shipping. The smaller designs' re-assembly process is fast, straightforward, and documented in the Owner's Manual, Instruction Sheets, and Assembly and Installation Video / DVD.
JetDock lifts are designed for straightforward installation. The modular units are assembled to form the desired configuration, and installation instructions are provided with each unit.
Floating dock: "hard tie" the JetDock tightly and with no slack. Both structures will float up and down together.
Stationary structures: the Tide Manager rigid mooring system (vertically placed steel poles encased in PVC sleeves), securely attaches the JetDock to your structure without inhibiting its movement up and down with your water levels.
No structure whatsoever: use the "Stand-Alone" Tide Manager mooring system where no dock or seawall exists. Mooring poles are placed through unique sleeves in the JetDock modules and driven directly into the sea floor. They are recommended for calm, shallow waters.
The JetDock only "draws" about 2 to 4 inches of water. The minimum functional water depth is measured at the back of the dock where the drive-on takes place. Anticipate needing about 3 feet of water or deeper if the manufacturer's recommended safe operational depth for the craft exceeds 3 feet. The forward section of the JetDock can sit on the ground during low water levels! -- an extraordinary feature of the JetDock system!
Each dock comes with a Lifetime Limited Warranty, virtually unheard of in the marine environment. See your Owner's Manual for full details.